Difference between revisions of "PRONTO"
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PRONTO cards/mobile app are accepted on [[San Diego MTS]], [[San Diego Trolley]], [[NCTD]] Breeze bus, [[Sprinter]], and [[Coaster]]. | PRONTO cards/mobile app are accepted on [[San Diego MTS]], [[San Diego Trolley]], [[NCTD]] Breeze bus, [[Sprinter]], and [[Coaster]]. | ||
| − | == | + | ==System features== |
* Riders can use the same card to transfer between different transit providers | * Riders can use the same card to transfer between different transit providers | ||
* If the card is registered, the owner can restore balance in the event of loss, theft, or damage | * If the card is registered, the owner can restore balance in the event of loss, theft, or damage | ||
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* Fare capping feature allows riders to pay for each ride until hitting the maximum daily and month fare. No purchase of pass is necessary (except Coaster). Monthly pass is still available to purchase for the card, but day pass is not available for pre-purchase (except for Coaster) & works only as a fare cap. | * Fare capping feature allows riders to pay for each ride until hitting the maximum daily and month fare. No purchase of pass is necessary (except Coaster). Monthly pass is still available to purchase for the card, but day pass is not available for pre-purchase (except for Coaster) & works only as a fare cap. | ||
| − | == | + | ==System drawbacks== |
* Card costs $2 (mobile app is free) | * Card costs $2 (mobile app is free) | ||
* Youth and seniors need to register in advance to receive a youth or senior PRONTO card. Youth and senior fare cannot be added onto a unregistered PRONTO card. | * Youth and seniors need to register in advance to receive a youth or senior PRONTO card. Youth and senior fare cannot be added onto a unregistered PRONTO card. | ||
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*# NCTD [[Oceanside Transit Center]] | *# NCTD [[Oceanside Transit Center]] | ||
*# MTS Transit Store at [[12th & Imperial Station]] | *# MTS Transit Store at [[12th & Imperial Station]] | ||
| + | * For the app, free download via Apple App Store or Google Play Store. | ||
==How to add value or pass== | ==How to add value or pass== | ||
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* Mobile app for virtual card. | * Mobile app for virtual card. | ||
| − | ==How to pay with the | + | ==How to pay with the PRONTO== |
For physical card, tag the card on the front side of the PRONTO validator at station platform or on the bus. | For physical card, tag the card on the front side of the PRONTO validator at station platform or on the bus. | ||
| − | For virtual card, scan the QR code on the phone on the bottom side of the PRONTO validator at the station platform or on the bus. | + | For virtual card on mobile app, open the app & scan the QR code on the phone on the bottom side of the PRONTO validator at the station platform or on the bus. |
[[File:Prontoreader.jpg|300px]] | [[File:Prontoreader.jpg|300px]] | ||
Latest revision as of 12:40, 26 February 2022
PRONTO is an account based smart card fare-payment system for San Diego County. The system features physical plastic smart cards and virtual card via mobile app to pay for transit fares. It replaces the older Compass card system.
PRONTO cards/mobile app are accepted on San Diego MTS, San Diego Trolley, NCTD Breeze bus, Sprinter, and Coaster.
Contents
System features
- Riders can use the same card to transfer between different transit providers
- If the card is registered, the owner can restore balance in the event of loss, theft, or damage
- Passes on the card can be replenished automatically.
- Free 2 hour transfer for one way fare.
- Fare capping feature allows riders to pay for each ride until hitting the maximum daily and month fare. No purchase of pass is necessary (except Coaster). Monthly pass is still available to purchase for the card, but day pass is not available for pre-purchase (except for Coaster) & works only as a fare cap.
System drawbacks
- Card costs $2 (mobile app is free)
- Youth and seniors need to register in advance to receive a youth or senior PRONTO card. Youth and senior fare cannot be added onto a unregistered PRONTO card.
- Requires riders to tap the card at the reader when boarding San Diego Trolley, Sprinter, or Coaster each time, even if they already have a valid pass. Failure to do so is subject to citation.
Where to get cards
- PRONTO ticket machines at NCTD and MTS rail stops and transit centers.
- Transit offices and retail locations:
- NCTD Escondido Transit Center
- NCTD Oceanside Transit Center
- MTS Transit Store at 12th & Imperial Station
- For the app, free download via Apple App Store or Google Play Store.
How to add value or pass
Regardless of where you get the card, you can always add value to your card through:
- Online
- PRONTO ticket machines at NCTD and MTS rail stops and transit centers.
- Transit offices and retail locations:
- NCTD Escondido Transit Center
- NCTD Oceanside Transit Center
- MTS Transit Store at 12th & Imperial Station
- Mobile app for virtual card.
How to pay with the PRONTO
For physical card, tag the card on the front side of the PRONTO validator at station platform or on the bus.
For virtual card on mobile app, open the app & scan the QR code on the phone on the bottom side of the PRONTO validator at the station platform or on the bus.
